Whole Human Healthcare
Joan Chan is a family physician who figured out how to create her dream job for herself, and teaches and coaches others to do the same. She’s healing our healthcare system, one empowered healthcare worker at a time!
Learn more from Joan at: https://www.joanchanmd.com/
Show Notes:
Family Doctor, Restorative Medical Educator, and Coach
“I help humans in healthcare make their experience in health care feel more human”
“Helping those in health care be in good and loving connection with our humanity”
Restorative- coming home to yourself
“I forgot myself a long time ago”
“Centering myself in my life is new”
What do I want? What I want matters.
Bringing your whole human to your health care
“What’s it like for you?”
Shame Clinic
“Give them space to express their experience”
“From what I know” vs. “This is what’s true”
“What do you think?”
“What’s it like for you?”
Ask yourself- What’s this like for me? (expecting to be seen- I am here to be seen. I am here for you to see all of me)
I’m here to learn what they know and blend it with my own experience.
I am honoring the research I have done and I am honoring your expertise, can we blend them together?
The “difficult” patient
What are the problems where we are and how do we want to navigate them?
Co-creation can be a privilege and an investment
Layers of care and self-direction
It’s a better management plan when everyone is on the same page, empowering the patient
I’m going in for the next step
“If I need the solution to be okay… how am I already okay”
You are the thing you’re going through, AND you are…
What if we went into medical care already having received value?
Patient education
Town Hall webinar as a doctor
Prep and prime patients before they come in- “value add to them and me”
@joanchanmd
“People who work in health care are human.”
